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基于QFD理论的魅力性质量定量分析研究
魅力性质量 QFD 定量分析模型
2011/2/22
魅力性质量理论提出了多维质量的概念,探讨了产品质量特性与顾客满意度之间的关系。然而直到目前为止,魅力性质量理论的相关研究都未能定量表达两者之间的关系,也没能说明如何定量分析和挖掘魅力性质量。通过魅力性质量理论与质量机能展开(QFD)理论的整合研究,运用QFD理论的核心工具——质量屋,构建一个魅力性质量的定量分析模型。该模型同时运用顾客需求与质量特性间的关系矩阵和质量特性之间的自相关矩阵,定量表达了...
A Guide for QFD Implementation in Product Development
Quality Function Deployment QFD Product Development Guide for Implementation
2009/12/1
The method of Quality Function Deployment (QFD) has achieved a state where is wellknown in the academic literature of product development management and has been widely applied in many countries. This...
QFD aplication in different countries: a comparison of an exploratory study in Brazil with other surveys
QFD product development quality planning quality function deployment
2009/12/1
this paper presents a comparison of QFD application among four surveys conducted in
Brazil, Japan, Sweden, in the UK, and in the USA and Japan. It aims at providing a general understanding on how QFD...